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TruckloadThe featured customer operates within the horse bedding industry, a sector that requires dependable and timely transportation to maintain product supply and meet the needs of equestrian markets. This customer sought to streamline their shipping operations to focus more on core business activities and less on the complexities of logistics.
The customer was struggling with unreliable transportation providers, high shipping rates, and poor customer service. These challenges resulted in operational inefficiencies and diverted attention from their main business. The customer needed a logistics partner who could offer dependable service, competitive pricing, and exceptional support.
The customer discovered the R&R Family of Companies through online research and initiated contact to explore potential collaboration and quickly became their primary provider for full truckload (FTL) shipping, offering 24/7 availability and a customer-centric approach. Flexibility was key, especially during the high-demand winter season and periods requiring creative scheduling due to unforeseen machine issues. Proactive communication and willingness to accommodate last-minute changes set us apart from other brokers.
Since engaging in this partnership, the customer has experienced consistent on-time deliveries, allowing them to dedicate more energy to their core business. They have enjoyed top-tier lane pricing and outstanding customer service, which has fostered a strong working relationship. The customer highlights the flawless performance during peak seasons and the innovative solutions provided during scheduling challenges. As a result, they stated customer service, competitive rates, and reliable scheduling as key benefits – evolving into a genuine relationship, with ongoing communication and mutual support.
Paradigm is mobilizing our nationwide network to move critical relief supplies to Jamaica fast.
When speed, transparency, and innovation meet the right logistics partner
This effort was a true team rally, showcasing the dedication and collaboration of R&R employees.
As we celebrate the 4th of July, we honor the service and sacrifice of those who have defended our freedom.
The logistics industry as well as R&R have come a long way, adapting to new challenges and opportunities with resilience and innovation.
The R&R Family of Companies Climbs to #48 on Transport Topics Top 100 For-Hire Carriers List
By partnering with The R&R Family of Companies, the customer experienced a complete shift in efficiency.
For companies in industries as sensitive as hazardous materials transportation, reliability and communication are essential.
R&R came into play--helping optimize their shipping and delivery process to meet the demands of an expanding market.
R&R Transport Topics "Top 100 Logistics Companies"
The XEL FOUNDATION Autism Inclusion Day at the zoo
Thanks to XEL, Penn State University’s Beaver Stadium is now Sensory Inclusive™ Certified.
The R&R Family of Companies has impressively earned the 32nd best freight brokerage firm in North America.
The R&R Family of Companies named #74 on Transport Topics' “Top 100 Logistics Companies” for 2023
The R&R Family of Companies added refrigerated shipping to our broad range of offerings.
We've been ranked #1 out of all midsize companies and received a managers award
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