Get Shipping Help : R&R Express

Shipping Simplified

Do you have freight to ship but are not exactly sure what you need? Turn to our glossary of terms and other resources for help, or contact us today!

Shipping Modes Made Simple

Full Truckload Shipping

  • Ship in full 53’ trackable trailers
  • Shipment consistency for refrigerated freight
  • Specialized options for flatbed and step deck uses

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Less Than Truckload (LTL) Shipping

  • Save time and money shipping smaller loads 
  • Compare all regional and national LTL carriers at our volume discounted rates 

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Heavy Haul/Over Dimensional Shipping

  • For freight that exceeds the legal limit for size and/or weight, or requires special handling during transport
  • We can successfully ship anything from heavy equipment to prefabricated housing

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Power Only

  • Get more flexibility for your full truckload shipments
  • Increase flexibility and shipping capacity
  • Vast carrier network made up of several thousands of independent fleet owners, solo drivers and teams

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Intermodal

  • Consistent shipments traveling long distances via intermodal rail 
  • Unmatched availability, reliability and sustainability

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Final Mile

  • Get shipments delivered to your customer’s doorstep efficiently and cost-effectively

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Cross Border Shipping

  • Cross Border/international shipping solution
  • Streamlined border crossing process

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International Shipping by Air/Ocean

  • Efficient international air and ocean shipping
  • We meet unique routing and transit-time requirements and streamline the specific requirements of each shipment internationally

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Frequently Asked Questions

If you have your customer code (a five-digit number, like 00000), and the unique Load Number (like 0000-0000-0000), you can track your shipment online.  Note that Tracking is only available for R&R Express Logistics, GT Worldwide and Paradigm shipments at this time.

Not sure what your customer code or load number is? Use our online form to reach your point of contact. They can supply you with your shipment tracking info.

Some special add-ons for your LTL load would include things like lift gates on the truck or the ability to carry hazardous waste. Other special added services include how or when your LTL load is picked up or delivered. For instance, it could be picked up by special appointment at a hotel, school or airline. And you could also receive delivery confirmation once it has been delivered. 

LTL

Max length 312”, width 98”, height 100” per piece

Max weight 4,000 lbs. – per pallet for instant rates

Shared Truckload

Max width and height based on 53’ trailer 102”W x 110” H

Max weight limited to forklift capacity

Domestic Air

Max length, width, height 125” x 95” x 64”

Max weight 4,000 lbs. – per pallet for instant rates

Courier

Parcels weighing up to 150 lbs. maximum each

Maximum dimensions, length in inches + girth in inches not to exceed 165 in inches + girth = (width in inches x 2) + (height in inches x 2)

Over 150 lb. shipments should be priced as LTL or domestic air

Because of the complex logistics involved in final mile delivery, it usually comprises approximately 53% of the shipping costs.

Instead of shipping many products to one location, you are sending one product to many different locations. This requires more destinations, more complicated routes, and more idle time in the truck. Only an experienced logistics company with a specialized final mile division has the right tools and technology to properly orchestrate final mile deliveries in a reliable way.

A final mile delivery is the last step in the shipping process where the item leaves the hub or fulfillment center and gets delivered directly to the end customer.

R&R Express can ship your specialty cargo in a safe and timely manner, ensuring that you are protected along the way. We have a route navigation and escort system if needed that helps get specialty cargo to its destination safely. The best part? We coordinate all of this perfectly for a smooth shipping experience.

Power Only is an ideal solution for times when you are experiencing a heavy surge in shipments and need additional support. It can also become part of a long-term solution to increase local market coverage.

If you are shipping freight that typically would be considered dry van freight, then Power Only shipping is for you. You also need to have or lease your own trailers. Finally, you need the space to accommodate the filled trailer while you wait for the driver to be hired. Perishable or raw goods, therefore, are not always good candidates for Power Only shipping unless they can be scheduled in a timely manner.

Power Only shipping works on an “as needed” basis. You fill your own trailer with your cargo, and you hire a “power” unit,” a semi-tractor and certified driver to transport it where it needs to go. This is perfect for companies who already have their own trailers, but don’t want to worry about the hassle of finding certified drivers.

Visit our Document Center, where all of these documents are kept up-to-date.

Our dedicated heavy haul division has a great relationship with permit departments and can easily get permits for every state.

Most LTL loads weigh less than 20,000 pounds and take up less than 20 linear feet of the trailer.

Yes! With the advances in technology, you can follow your load across the country in real time. Just input your customer code and load number to check your status online.

At first glance, intermodal shipping might seem synonymous with full truckload service, but that is not completely true. Although the size of the containers is standard, there are weight differences in the loads that can be carried. A truck can carry 45,000 pounds, but the weight limit for Intermodal Shipping is 42,500 pounds. Failing to understand this difference is the number one problem that leads companies to difficulties.

Sustainability is important for many companies, and at R&R Express, we know that Intermodal Shipping offers more environmental benefits for your team. By lowering the amount of time on the highway, there is less diesel fuel consumption, and reduced carbon emissions, as well as less noise pollution.

While FTL (full truckload) takes up an entire truckload, LTL (less than truckload) freight shipping does not. With LTL shipping, you share space with other shippers and share transportation costs. With LTL, your portion of the freight charges is based on the amount of space your cargo uses.

We ship a wide variety of oversized loads. Some of the most common are construction machinery, structural steel, large pipes, turbines, prefabricated houses, and manufacturing equipment. Not sure if we are able to ship your freight? Contact us to find out and request a quote!

There is some confusion surrounding the uses and benefits of intermodal shipping, but it can be used in a variety of applications. Use it when your cargo is traveling over 700 miles, or if you have a high freight volume where you need more capacity and efficiency. This is also an excellent shipping option for non-urgent freight.

Yes, with the latest technology in play at R&R Express, you can easily track shipments on our website. Just input your customer code and load number to see your status.

Pedimento is the customs entry form of Mexico, and is one of the most important border crossing documents that need to be filed in order for a shipment to be allowed into Mexico.

The Pre-Arrival Review System (PARS) is the process by which most of the trucks that arrive at the Canadian border are processed. This alleviates congestion and customs hassles. When trucks come back into the United States, the Pre-Arrival Processing System (PAPS) is the equivalent for cargo going south.

Let R&R Global take the worry out of cross border shipping by handling all of the customs and paperwork for you.

Although it might seem that cross border shipments might take longer, barring the occasional delays at the border, you can expect a cross border shipment to be similar to a US shipment (< 500 miles, 1 to 2 days, >500 miles, 2-3 days, >1,000 miles, 3-4 days).

Paperwork is the number one thing that holds up cross border shipments. R&R Global has dedicated customs agents to handle the details for our customers.

Yes, you can easily track shipments with R&R Express on our website. Just input your customer code and load number to see your status.

We ship in full 53’ trackable trailers.

Glossary of Shipping Terms

Not sure how to describe what you are shipping or what kind of service you need? Interested in learning more about the terms we use here at R&R Global to get your freight from point A to point B? Get more insight from the glossary of terms below (sourced from the United States Department of Transportation - Federal Highway Administration).

 

A

Average Annual Daily Truck Traffic (AADTT) - The total volume of truck traffic on a highway segment for one year, divided by the number of days in the year.

B

Backhaul - The process of a transportation vehicle (typically a truck) returning from the original destination point to the point of origin. A backhaul can be with a full or partially loaded trailer.

Barge - The cargo-carrying vehicle that inland water carriers primarily use. Basic barges have open tops, but there are covered barges for both dry and liquid cargoes.

Belly Cargo - Air freight carried in the belly of passenger aircraft.

Bill of Lading - A transportation document that is the contract of carriage containing the terms and condition between shipper and carrier.

Breakbulk Cargo - Cargo of non-uniform sizes, often transported on pallets, sacks, drums, or bags. These cargoes require labor-intensive loading and unloading processes. Examples of breakbulk cargo include coffee beans, logs, or pulp.

Broker - A person whose business it is to prepare shipping and customs documents for international shipments. Brokers often have offices at major freight gateways, including border crossings, seaports, and airports.

Bulk Cargo - Cargo that is unbound as loaded; it is without count in a loose unpackaged form. Examples of bulk cargo include coal, grain, and petroleum products.

C

Cabotage - A national law that requires costal and intercostal traffic to be carried in its own nationally registered, and sometimes built and crewed ships.

Cargo Ramp - A dedicated load/unload facility for cargo aircraft.

Carload - Quantity of freight (in tons) required to fill a railcar; amount normally required to qualify for a carload rate.

Carrier - A firm which transports goods or people via land, sea or air.

Centralized Dispatching - The organization of the dispatching function into one central location. This structure often involves the use of data collection devices for communication between the centralized dispatching function, which usually reports to the production control department and the shop manufacturing departments.

Chassis - A trailer-type device with wheels constructed to accommodate containers, which are lifted on and off.

Claim - Charges made against a carrier for loss, damage, delay, or overcharge.

Class I Carrier - A classification of regulated carriers based upon annual operating revenues-motor carrier of property greater than or equal to $5 million; railroads: greater than or equal to $50 million: motor carriers of passengers; greater than or equal to $3 million.

Class II Carrier - A classification of regulated carriers based upon annual operating revenues-motor carrier of property $1- $5 million; railroads: $10-$50 million: motor carriers of passengers; less than or equal to $3 million.

Class III Carrier - A classification of regulated carriers based upon annual operating revenues-motor carrier of property less than or equal to $1 million; railroads: greater than or equal to $10 million.

Classification Yard - A railroad terminal area where railcars are grouped together to form train units.

Coastal Shipping - Also known as short-sea or coastwise shipping, describes marine shipping operations between ports along a single coast or involving a short sea crossing.

Contract Carrier - A carrier that does not serve the general public, but provides transportation for hire for one or a limited number of shippers under a specific contract.

Commodity - An Item that is traded in commerce. The term usually implies an undifferentiated product competing primarily on price and availability.

Common Carrier - Any carrier engaged in the interstate transportation of persons/property on a regular schedule at published rates, whose services are for hire to the general public.

Consignee - The receiver of a freight shipment, usually the buyer.

Consignor - The sender of a freight shipment, usually the seller.

Container - A "box"' typically ten to forty feet long, which is used primarily for ocean freight shipment. For travel to and from ports, containers are loaded onto truck chassis' or on railroad flatcars.

Container on Flatcar (COFC) - Containers resting on railway flatcars without a chassis underneath.

Containerization - A shipment method in which commodities are placed in containers, and after initial loading, the commodities per se are not re-handled in shipment until they are unloaded at destination.

Containerized Cargo - Cargo that is transported in containers that can be transferred easily from one transportation mode to another.

Contract Carrier - Carrier engaged in interstate transportation of persons/property by motor vehicle on a for-hire basis, but under continuing contract with one or a limited number of customers to meet specific needs.

Cubage - Cubic volume of space being used or available for shipping or storage.

D

Deadhead - The return of an empty transportation container back to a transportation facility. Commonly-used description of an empty backhaul

Detention Fee - The carrier charges and fees applied when rail freight cars, ships and carriers are retained beyond a specified loading or unloading time.

Demurrage - The carrier charges and fees applied when rail freight cars and ships are retained beyond a specific loading or unloading time.

Direct to Store - Process of shipping direct from a manufacturer’s plant or distribution center to the customer’s retail store, thus bypassing the customer’s distribution center.

Dispatcher - An individual tasked to assign available transportation loads to available carriers.

Distribution Center (DC) - The warehouse facility which holds inventory from manufacturing pending distribution to the appropriate stores.

Dock - A space used for receiving merchandise at a freight terminal.

Double-stack - Railcar movement of containers stacked two high.

Drayage - Transporting of rail or ocean freight by truck to an intermediate or final destination; typically a charge for pickup/delivery of goods moving short distances (e.g., from marine terminal to warehouse).

Drop - A situation in which an equipment operator deposits a trailer or boxcar at a facility at which it is to be loaded or unloaded.

Durable Goods - Generally, any goods whose continuous serviceability is likely to exceed three years.

E

Exempt Carrier - A for-hire carrier that is free from economic regulation. Trucks hauling certain commodities are exempt from Interstate Commerce Commission economic regulation. By far the largest portion of exempt carrier transports agricultural commodities or seafood.

F

Flatbed - A trailer without sides used for hauling machinery or other bulky items.

For-Hire Carrier - Carrier that provides transportation service to the public on a fee basis.

Freight All Kinds (FAK) - Goods classified FAK are usually charged higher rates than those marked with a specific classification and are frequently in a container that includes various classes of cargo.

Freight Forwarder - A person whose business is to act as an agent on behalf of a shipper. A freight forwarder frequently consolidates shipments from several shippers and coordinates booking reservations.

Free Trade Zone (FTZ) - An area or zone set aside at or near a port or airport, under the control of the U.S. Customs Service, for holding goods duty-free pending customs clearance.

Fuel-Taxed Waterway System - Eleven thousand miles of the U.S. waterway system designated by the Water Resources Development Act of 1986. Commercial users of this system pay a per gallon fuel tax which is deposited in the Inland Waterways Trust Fund and used to fund inland navigation projects each year.

G

Gross Vehicle Weight (GVW) - The combined total weight of a vehicle and its freight.

H

Hazardous Material - A substance or material which the Department of Transportation has determined to be capable of posing a risk to health, safety, and property when stored or transported in commerce.

I

In-bond Shipment - A shipment status in which goods are permitted to enter a country and temporarily stored for transport to a final destination where the duty will be paid.

Inbound Logistics - The movement of materials from shippers and vendors into production processes or storage facilities.

Interline Freight - Freight moving from point of origin to destination over the lines of two or more transportation lines.

Inventory - The number of units and/or value of the stock of goods a company holds.

J

Just-in-Time (JIT) - Cargo or components that must be at a destination at the exact time needed. The container or vehicle is the movable warehouse.

K

 

L

Lead-time - The total time that elapses between an order's placement and it receipt. It includes the time required for order transmittal, order processing, order preparation, and transit.

Less-Than-Containerload/Less-Than-Truckload (LCL/LTL) - A container or trailer loaded with cargo from more than one shipper; loads that do not by themselves meet the container load or truckload requirements.

Lift-on/Lift-off (lo/lo) Cargo - Containerized cargo that must be lifted on and off vessels and other vehicles using handling equipment.

Line Haul - The movement of freight over the road/rail from origin terminal to destination terminal, usually over long distances.

Liquid Bulk Cargo - A type of bulk cargo that consists of liquid items, such as petroleum, water, or liquid natural gas.

Logistics - All activities involved in the management of product movement; delivering the right product from the right origin to the right destination, with the right quality and quantity, at the right schedule and price.

M

Neo-bulk Cargo - Shipments consisting entirely of units of a single commodity, such as cars, lumber, or scrap metal.

Node - A fixed point in a firm's logistics system where goods come to rest; includes plants, warehouses, supply sources, and markets.

N

 

O

OS&D - Over, short and damaged. Report is issued at the warehouse when goods are damaged; a claim is usually filed with the carrier.

On-Dock Rail - Direct shipside rail service. Includes the ability to load and unload containers/breakbulk directly from railcar to vessel.

Outbound Logistics - The process related to the movement and storage of products from the end of the production line to the end user.

Owner-operator - Trucking operation in which the owner of the truck is also the driver.

P

Placard - A label that identifies a hazardous material shipment and the hazards present.

Piggyback - A rail/truck service. A shipper loads a highway trailer, and a carrier drives it to a rail terminal and loads it on a flatcar; the railroad moves the trailer-on-flatcar combination to the destination terminal, where the carrier offloads the trailer and delivers it to the consignee.

Pool/Drop Trailers - Trailers that are staged at facilities for preloading purposes.

Private Carrier - A carrier that provides transportation service to the firm that owns or leases the vehicles and does not charge a fee.

Prepaid - A freight term, which indicates that charges are to be paid by the shipper. Prepaid shipping charges may be added to the customer invoice, or the cost may be bundled into the pricing of the product.

Proof of Delivery - Information supplied by the carrier containing the name of the person who signed for the shipment, the time and date of delivery, and other shipment delivery related information.

Purchase Order (PO) - The purchaser's authorization used to formalize a purchase transaction with a supplier. The physical form or electronic transaction a buyer uses when placing an order for merchandise.

Q

 

R

Reefer Trailer - A refrigerated trailer that is commonly used for perishable goods.

Regional Railroad - Railroad defined as line-haul railroad operating at least 350 miles of track and/or earns revenue between $40 million and $266.7 million.

Receiving - The function encompassing the physical receipt of material, the inspection of the shipment for conformance with the purchase order (quantity and damage), the identification and delivery to destination, and the preparation of receiving reports.

Roll-on/Roll-off (ro/ro) Cargo - Wheeled cargo, such as automobiles, or cargo carried on chassis that can be rolled on or off vehicles without using cargo handling equipment.

S

Seasonality - Repetitive pattern of demand from year to year (or other repeating time interval) with some periods considerably higher than others. Seasonality explains the fluctuation in demand for various recreational products, which are used during different seasons.

Shipper - Party that tenders goods for transportation.

Shipping Manifest - A document that lists the pieces in a shipment.

Short-Sea Shipping - Also known as coastal or coastwise shipping, describes marine shipping operations between ports along a single coast or involving a short sea crossing.

Stop Off Charge - Charge associated with a load that has more than one drop off point. Typically, the first stop of a multi-stop load is free, and then the charge applies to the subsequent stops.

Switching and Terminal Railroad - Railroad that provides pick-up and delivery services to line-haul carriers.

T

TEU - Twenty-foot equivalent unit, a standard size intermodal container.

Throughput - Total amount of freight imported or exported through a seaport measured in tons or TEUs.

Trailer on Flatcar (TOFC) - Transport of trailers with their loads on specially designed rail cars.

Transit time - The total time that elapses between a shipment's delivery and pickup.

Transloading - Transferring bulk shipments from the vehicle/container of one mode to that of another at a terminal interchange point.

Truckload (TL) - Quantity of freight required to fill a truck, or at a minimum, the amount required to qualify for a truckload rate.

Twenty-foot Equivalent Unit (TEU) - The 8-foot by 8-foot by 20-foot intermodal container is used as a basic measure in many statistics and is the standard measure used for containerized cargo.

U

 

V

 

W

 

X

 

Y

 

Z

 
600 - R&R Global
400 - Final Mile Solutions Group
320 - RFX | RFE
300 - AGX
280 - R&R Express Logistics
255 - American Group
255 - WLX | WLE
255 - GT
240 - Paradigm

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